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Membership Intro (Waterloo Location Only)

Join Today & Enjoy Exclusive Discount
今天就加入并享受会员优惠

Thank you for your continuous love and support, we are launching our first membership card to provide you exclusive offers and benefits, please read below for the details:

为感谢您一如既往的喜爱和支持,我们现推出籣州专属会员卡,旨在为您提供最优惠的价格和福利。会员卡详情如下:

$0 annual membership fee

零会费

10% off on all purchases in-store and online

10% 店内,网站消费通用折扣

Exclusive offers and member benefits

独家会员福利和优惠

How Does It Work?
如何申请会员卡?

Step 1 | 第一步

Purchase a Membership Card, checkout and register your account in the process
在线购买充值会员卡,安全付款并注册您的会员信息

Step 2 | 第二步

Pick up your Card in restaurant or have it delivered to your doorstep
店内领取会员卡或选择会员卡寄送到家服务

Step 3 | 第三步

Use your new Card to pay for the food and enjoy your exclusive discount
开始享用您的会员专属折扣和福利吧

Step 4 | 第四步

You can top up your Card and check balance in the restaurant with ease
您可以随时在店内进行快捷的会员卡充值

Membership Q & A
会员卡问答

Need help signing in or have questions that are not answered below? Contact us at info@lanzhou.ca

任何关于会员卡和会员登录的问题,请联系我们:info@lanzhou.ca

Membership Conditions & Regulations

  • Membership is available to qualifying individuals 18 years of age or older.
  • Membership is non-transferable. Lanzhou membership cards can only be used by the individuals to whom they are issued.
  • A Canadian federal or provincial government-issued ID must be presented to Counter when checking out.
  • Lanzhou reserves the right to refuse membership to any applicant and membership may be terminated at Lanzhou’s discretion without cause, as well as for such things as failure to comply with these conditions and regulations or abuse of your membership privileges.

Membership renewals or cardholder changes, including additions or deletions, can only be authorized by the card holder and Lanzhou

Please contact us immediately at info@lanzhou.ca. We will make a new card for you free of charge but we are not responsible for the balance on your card.

No member discount will be applied to any person unless they have a valid membership card.

  • Lanzhou reserves the right to further limit the payment method applicable to certain purchases.
  • Lanzhou reserves the right to limit payment from certain members to cash only.
  • We will refund your card balance in store if you are dissatisfied
  • Lanzhou may in the future restrict its refund policy regarding membership card balance. Restrictions will be shown at store/online

Terms and Conditions & Privacy Policy

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  • Lanzhou is committed to protecting the privacy of its customers.
  • This Privacy Policy explains our privacy practices for customer information we collect, use or disclose, including at Lanzhou stores and through our websites (including through Lanzhou.ca and other Internet sites, mobile apps, and social media sites, which we will refer to collectively as “Sites”), as well as our customer service interactions with you. In this Privacy Policy, the terms “Lanzhou,” “we” and “our” refer to Gol’s Lanzhou NoodleTM and all of its subsidiaries with respect to its operations in Canada, unless otherwise indicated.
  • This Privacy Policy is incorporated into the Terms and Conditions of Use for our Sites and into the terms applicable to Lanzhou Members and persons applying for Lanzhou membership. By using our Sites, by applying for membership, or by using a membership, you are consenting to this Privacy Policy.
  • Since we regularly review our policies and practices, your comments are always welcome. We reserve the right to change this Privacy Policy at any time.
  • We only collect such personal information as is strictly necessary for the purposes outlined in Section 5. We collect personal information when you:
    • apply for membership
    • contact us with questions, inquiries, comments, complaints or requests;
    • sign up for certain products or services;
    • use our Sites;
    • participate in any of our programs;
    • place orders, make purchases,or seek further information about our products and services;
    • enter into a contest or sweepstakes or respond to one of our surveys; and
    • ask us to place you on a “Do Not Email” list so that we can ensure that your wishes are respected.
  • As part of our business operations, we hold and use certain personal information pertaining to you in order to process your requests, provide you with our services, and to understand your needs so that we can serve you better. Specifically, we may use personal information for the following purposes:
    • Notifying you of recalls or safety issues;
    • Approving you as a member when you apply for membership;
    • Managing the provision of goods, services and privileges to you, including monitoring your membership, processing exchanges or returns;
    • Monitoring your satisfaction with our programs;
    • Protecting against harm to the rights, property or safety of Lanzhou, its customers, employees, or the public;
    • Internal management purposes, including planning, resource allocation, policy development, quality improvement, monitoring, audit, evaluation and reporting;
    • Managing our “Do Not Email” lists; and
    • Using personal information to create aggregate information
    • If you ask us to, we will also tell you about news, promotions, special offers and other information from Lanzhou, regarding Lanzhou, Lanzhou Affiliates and selected partners, such as our promotional programs. You may unsubscribe from these kinds of messages at any time by visiting ca and setting your Communication Preferences.
  • Personal information we collect in accordance with this Privacy Policy may be shared with the Lanzhou Affiliates for the purposes listed above, provided that such shared information is required for and is used and disclosed for such purposes only. Personal information may also be disclosed to unaffiliated third parties in connection with the sale, assignment or other transfer of our business, in which case we will require such third parties to adhere to the terms of this Privacy Policy.
  • Personal information and personal health information are retained only for so long as is necessary for the purposes set out above. When no longer required, we will destroy, erase or de-personalize the personal information and personal health information. Legal requirements may necessitate our retaining some or all of the personal information for a period of time that is longer than we might otherwise hold it. However, Lanzhou will restrict access to such information to prevent it from being used except for the fulfillment of these legal requirements.
  • To ensure that the personal information you provided is accurate, complete and up to date, we urge you to provide us with updates regarding such information and to inform us of any errors affecting the personal information we hold. You may update, review or correct your Lanzhou.ca online account information at any time by accessing your password-protected registration page via the “My Account” area of the Sites. To update any other information, please visit the Lanzhou store Counter with your membership card to confirm your identity.
  • We will continue to keep in place security measures in an effort to protect personal information held by us from unauthorized use, access, disclosure, distribution, loss or alteration. We employ physical, administrative, contractual and technological safeguards to protect personal information, and insist that our Service Providers do the same. Please be aware though that, despite these efforts, no security measures are perfect and no systems are impenetrable. Your privacy can be enhanced by taking care to use suitably strong passwords that others cannot guess, that are kept safe by you, and that are not re-used on other sites. Taking steps like avoiding dictionary words or proper names, and adding extra character and punctuation marks can also help protect you. If you believe your password has been compromised, you should change it immediately.
  • Access to personal information will be restricted to authorized personnel who require the information in order to perform their duties properly. In addition, access will be limited to only that information that is strictly necessary for the performance of those duties.
  • We periodically update our policies regarding information security measures in an effort to protect the personal information and personal health information held by us in the most effective manner possible.
  • If you are not completely satisfied with or wish to submit comments concerning this Privacy Policy or its application by us, we invite you to convey your concerns or suggestions by email to info@lanzhou.ca
  • If you wish to unsubscribe from electronic messages providing news, promotions, special offers and other information from Lanzhou, you may do so at any time by visiting lanzhou.ca and setting your Communication Preferences.

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